How Orders Are Delivered
How delivery works
From placing your order to receiving your parcel, each step is simple and clear.
Place your order
Choose your products, add them to your basket and provide your delivery details.
Order review
Our team checks your order details and prepares the items for dispatch.
Parcel dispatch
Your parcel is packed securely and handed to the delivery partner.
Receive your parcel
Your parcel is delivered to the address provided with your order.
Shipping methods
Select the delivery option that suits your order.
Priority delivery
- From 7 days, priority processing
- Order status updates
- Secure parcel handling
- Delivery to your address
Regular delivery
- From 10 days
- Order status updates
- Secure parcel handling
Delivery details
Helpful information about packing, tracking and delivery support.
Secure packing
Your medicines are packed carefully in discreet, protective packaging to help keep the parcel secure during delivery.
Track your order
Follow your order status using the updates provided after your order has been placed and dispatched.
Address delivery
We deliver to the address entered at checkout. Please check that your delivery details are complete and accurate.
Delivery questions
If you have a delivery question, contact our support team through the Contact page.