Write to Us

How we can help

Our support team can assist with questions about your order status, payment, delivery, and returns.

Write to our team

For help, contact us at [email protected]. Please describe your question clearly so we can understand what you need.

We generally reply as soon as possible. Some requests may take longer when we need to check order or delivery details.

Include these details

• Your order number
• The email address used for the order
• A short description of the issue

Keep your information safe

Never send your full card number, card security code, passwords, or other sensitive account details.

Questions for a healthcare professional

Support cannot provide medical advice, recommend a medicine, or advise on how much medicine to take. Please ask a doctor or pharmacist for guidance about choosing or dosing a medicine.